Privacy Policy
Kooop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.kooop.co or use our services. By using our site or services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information that you provide to us directly and information collected automatically when you use our website or services.
a. Information You Provide:
Personal Information: Name, email address, phone number, billing address, shipping address, and payment details when you create an account, make a purchase, or contact us.
Account Details: Login credentials and profile information for registered users.
Communications: Information you provide in emails, chat messages, or surveys.
b. Information Collected Automatically:
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages viewed, time spent on the site, clicks, and navigation patterns.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic. For more details, refer to our [Cookie Policy].
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve our services.
Process transactions and send you related information, including purchase confirmations and receipts.
Communicate with you regarding updates, promotions, or customer support inquiries.
Personalize your experience on our website by tailoring content and recommendations.
Analyze trends and monitor website performance to enhance our offerings.
Comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with third parties for the following purposes:
Service Providers: Trusted partners who assist with payment processing, website hosting, email delivery, and analytics.
Legal Compliance: To comply with legal obligations, enforce our terms, or protect our rights.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Your Rights and Choices
You have the following rights regarding your personal data:
Access and Update: Request access to or updates of the personal information we hold about you.
Opt-Out: Unsubscribe from promotional emails by clicking the "unsubscribe" link in our messages.
Delete Information: Request deletion of your personal data, subject to legal and contractual obligations.
Disable Cookies: Adjust your browser settings to reject cookies. Note that this may affect the functionality of the site.
To exercise these rights, contact us at koop@kooop.co.
5. Security
We implement appropriate technical and organizational measures to safeguard your personal data. However, no online system is entirely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The "Effective Date" at the top indicates when the latest changes were made.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Kooop.co
Email: contact@kooop.co